In US dollars (USD), by card through a secure gateway; taxes are calculated at checkout. You choose monthly, every 3 months or annual, and you can move up or down any time.

On Basic and Plus, no: you pay monthly and cancel whenever you like. 3- or 12-month commitments are always optional — they exist only to give you a better price. Pro does require a 3-month minimum, because it includes dedicated capacity and 24/7 support with on-call humans.

Our monitoring detects the failure before your users do and restarts the agent automatically. If the case requires it, it escalates to someone on your team or ours. Every incident is logged and, on Pro, produces a written post-mortem.

Three daily patrols on every agent — latency, errors, response quality and tone drift — real-time alerts, weekly metrics and a human team that reviews the cases the metrics can't explain.

Agents: yes. We evaluate yours in a technical session and, if it meets our security and observability requirements, we migrate it and take over its operation. Models: on Pro you can connect your own API keys — Anthropic, DeepSeek, Moonshot — and we operate them for you inside your fleet, without using up your request quota.

On cloud infrastructure with regions in Europe (Germany), the United States, Colombia and Panama. Conversations and memories are encrypted in transit and at rest. If your operation requires data residency, we offer deployment in the region you choose.

We operate on the official WhatsApp Business API: you can use a dedicated number we provision for you, or connect the one you already have through your BSP provider. Setup takes hours, not weeks.